Presented by: Mary Osborne
Original Presentation Date: October 19, 2019
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Course Description:
Patients come to us in various stages of awareness regarding their current conditions. Understanding leads to ownership, which leads to an interest in change. In dentistry, we have been known to give people solutions to problems they do not yet own. It is rarely effective. Instead of teaching and telling, we can learn to physically, mentally, and emotionally engage our patients. We can support them in accepting the loss of a measure of health and partner with them in creating a future of choice. In this program, participants will learn practical skills that are scientifically based and will inspire patients to move toward higher and higher levels of health.
Learning Objectives:
Speaker Bio:
Mary Osborne has worked in dentistry for over forty years as a clinical hygienist and patient facilitator. She brings enthusiasm, intelligence, humor, and a deep commitment to personal and professional growth to her work. Mary is known internationally as a consultant, writer, and producer of programs for Mary H. Osborne Resources in Seattle. She has served as visiting faculty for the Pankey Institute, spoken extensively to national and international organizations, and her writing appears in national dental publications. Her programs are designed to challenge your thinking and provide real-world, practical ideas to enhance your communication in both your personal and professional life.